Refund policy

Hassle-Free Returns

We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help with a simple 30-day return policy.

Returns Due to Damage or Issues:
If your order arrives damaged, has missing items, defects, or expiration concerns, please let us know within 14 days of receiving it.

Other Returns:
If you need to return an item for any other reason, it must be unopened and in its original packaging. Return shipping is at your expense, and a restocking fee of up to 30% may apply.

How to Start a Return:
Email us at info@mainlinemds.com or contact us within 30 days of receiving your order. We’ll guide you through the process.

Refunds:
Once approved, refunds are issued to your original payment method, minus any applicable fees, taxes, or shipping costs. If the original method isn’t available, we’ll arrange an alternative option that works for both of us.

Got questions? We’re happy to help—reach out anytime!